-
What differs client from customer?
A Client is the seller of E-Commerce goods or services i.e. a Webmaster/ merchant, meanwhile a customer is the buyer of those goods and services through Merchant Cash Direct processing network.
-
How does Merchant Cash Direct filter out the fraudulent customers?
Merchant Cash Direct employs a state-of the-art fraud protection system, which ensures that each transaction is verified. For this purpose, Merchant Cash Direct uses Address Verification System and Card Verification Value. These fraud screening tools ensure that fraud attempts are dealt with accordingly. Besides, our fraud protection system is also adept at ensuring that you get genuine customers. It checks whether the customer placing the order actually possesses the credit/debit card and whether the card account is legitimate.
-
Tell me about Merchant Cash Direct's hardware
Merchant Cash Direct employs RAID 5 storage technology with redundancy servers. The system backup is taken every ten-minutes ensuring the safekeeping of records automatically. Not just that, all equipment are kept in a highly secured climate-controlled data center with power backup.
Merchant Cash Direct connects to the Internet backbone through multiple and redundant connectivity. We use state-of-the-art equipment for transaction processing and website hosting with our qualified technical personnel monitoring all of our equipment 24 hours a day, 7 days a week. Merchant Cash Direct strives for 100% uptime.
-
Why are fraud protection services so important?
Internet credit card transactions have a little inherent risk involved as merchant is not physically present to take a physical card swipe or secure a valid signature. One example of online credit card fraud is to protest online charges. Unfortunately for merchants, usually such disputes are decided in favor of the card holder. In such a case, the merchant is not only liable for the actual amount of the chargeback, but banks routinely add on a $25.00 to $30.00 fee. To protect the merchant from such frauds it is important that online billing services employ cutting edge fraud protection system.
-
What is the process to change account information?
Merchant Cash Direct strives to make the entire process highly-user friendly. To change your account information, all you got to do is simply login into the merchant admin section and edit your account information.
-
When do I receive my payment?
Payments are sent out to our merchants on a weekly basis. You may opt to receive your payments in several ways. You will have the option to receive your money via Wire transfer, Check, or E-check.
-
Can I feed credit card information on a customer’s behalf?
No, this is not allowed. Merchant Cash Direct does not allow Webmasters to enter customer's information. This is to protect the customers and to protect you from having to securely store credit card information pursuant to credit card company guidelines.
-
-
-
-
-
-
|
